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Senior Knowledge Analyst

Washington, District Of Columbia | Contract to Hire

Job ID: 36366 Job Category: Data Analyst

Senior Knowledge Analyst  
District of Columbia - Washington
6 Month Contract to Hire
(conversion salary mid $70s)

Our client, a leader in their industry, is looking to hire a Senior Knowledge Analyst to join their growing team. You will be supporting the United States Government by working in a call center environment on the Biometrics Team.  You will be able to use your experience with Remedy Ticketing System to identify and correct mismatches within our client’ s system.  If you have experience using Remedy Ticketing Systems and have knowledge in Biometrics authentication or realistic authentication please apply for this job!    

Technologies and Skills Needed:
  • Customer Service Experience (90% email, 10% phone)
  • Working Experience using Remedy Ticketing System
  • Experience/Exposure to Biometrics

This is a contract to permanent position that is expected to convert to a full-time, direct hire role. As a contract employee of Principle Solutions Group, you are eligible for our benefit plan that includes medical, dental, vision, and prescription drug coverage through UnitedHealthcare. In addition, we are able to offer a salaried contract option that includes PTO, 401(k) plan, direct deposit, and referral bonus program.

Please send your MS Word resume to Elizabeth Herbstreit at

Also connect with me on LinkedIn

Elizabeth Herbstreit

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