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ITSM Change Analyst

Detroit, Michigan | Contract

Job ID: 37203 Job Category: Change Management

ITSM Change Analyst – Detroit, MI

 

Our well known and industry leading client is looking to hire an ITSM Change Analyst to be an integral member within their Technology Infrastructure Service Agreement Group. This ITSM Change Analyst will take full ownership of the analysis and management of Change Requests and Change Records that will be key in analyzing past trends in order to drive positive change in improving future state.

 

The Change Analyst that will get this role should have previous experience in a Change Management or Service Management role and must be extremely knowledgeable of ITIL and ITSM concepts and standards. Additionally, this ITSM Change Analyst will be tasked with identifying impact of changes in order to understand and mitigate any potential risks. 

 

Responsibilities:
  • Previous working experience in a Change Management or Service Management role
  • Up-to-date knowledge of ITIL and ITSM Standards
  • Ability to analyze and manage Change Requests and Change Records in a fast-paced environment
  • ServiceNow experience is plus

 

This position will offer a competitive salary from $90, 000-$100, 000 based on experience along with Medical, Dental, and Vision benefits and a 401k matching program.

 

For those interested in an a high-paying Change Analyst opportunity, please forward an updated copy of your resume to jared.looney@principlesolutions.com

 

Key Terms:  Change, ITSM, ITIL, requests, records, ServiceNow

Jared Looney
Technical Recruiter

I am a technical recruiter dedicated to helping talented professionals in the IT and Engineering industries achieve career growth and gain the necessary skills essential for future opportunities.
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