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Help Desk Representative

Alpharetta, Georgia | Contract to Hire

Job ID: 39291 Job Category: Help Desk

Help Desk Representative - $13/hr. W2: 
Our large client in the Atlanta area is looking for a Help Desk Representative to join their team!

Responsibilities for the Help Desk Representative:
  • Provide support via phones and email.
  • Responsible for screening, referring, and diagnosing internal or external inquiries and work requests 

 
Requirements for the Help Desk Representative:
  • Handles incoming calls and provide technical support related to (hardware and  software) and troubleshooting in a shared Call Center environment
  • Builds a knowledge base of each client' s account, contact information, products, accessories and specific

 

Kelsy Wright
Technical Recruiter

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